Privacy Policy Statement

Your privacy is important to grelivionix. This policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect information to provide, support, and improve our services.

• Contact details, such as your name, phone number, and email address, provided through our forms.
• Subscription and payment information required to process your monthly fee.
• Records of communications, including messages or requests sent to our planners.
• Technical data, such as IP addresses and device information, collected through cookies.

How We Use Your Information

Your data is used solely to deliver and enhance our planning services.

• Respond to your enquiries and provide tailored consultations.
• Process subscription payments and manage billing.
• Improve our services based on usage patterns and feedback.
• Comply with Australian laws and regulatory requirements.

Legal Basis for Processing

We process your data in accordance with Australian privacy laws.

Your consent, contract fulfilment, and our legitimate interest in service improvement form the basis for processing your information.

Information Sharing

We do not sell your personal data. Information may be shared only as needed to deliver our services.

• With trusted service providers for payment processing and technical support.
• Where legally required to comply with Australian regulations.
• To protect grelivionix’s rights or respond to legal processes.

Data Security

We take appropriate measures to safeguard your personal data against unauthorised access, alteration, or loss. Access is restricted to staff who require it to provide services. Security practices are regularly reviewed to maintain compliance with Australian privacy standards.

Your Rights

You have rights regarding your data held by grelivionix.

• Request access to your personal information.
• Request correction of inaccurate information.
• Request erasure, subject to legal obligations.
• Object to or restrict certain uses of your data.

Cookies

grelivionix uses cookies to enhance your site experience. For more information, see our cookie policy page.

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Contact Us

For privacy questions or requests, please contact our team using the details below.

Policy Changes

We may update our privacy policy from time to time. Please check back for the latest version.